About Us
We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking on our "Contact Us" page.

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogs, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Master Card and Discover. You may send your credit card information via phone, fax, snail mail or through our secured website.

Delivery Schedule
We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart.

Back Orders
If your item is not in stock, we will back order for you. You will be notified via Email in 4-5 days if your item is back ordered. You will have the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from within Michigan, sales tax will apply. All other orders are tax free.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us
We would love to hear from you. If you need to reach us, please click on our "Contact Us" page for email address and phone numbers.

Return Policy
Wrong part received:
If any part ordered is incorrect due to an error on our behalf, please send it back to us within 30 days of your purchase and it will be corrected. Be sure to include a note with name and daytime contact number so we may call to straighten things out.

If a part is wrong due to a customer mistake, that's ok but it will be subject to a 20% restock fee and must be new with original resalable packaging.  Additional shipping will need to be charged as well if we need to send out another part.

Electrical Parts:
There are absolutely no returns or exchanges on any electrical parts. Please be sure of what you need before ordering anything in this category and contact us if you need clarification.